Delta Air Lines yavuguruye imiterere y'imyenda nyuma y'urubanza rutunguranye

Ikigo cy’indege cya MIAMI-Delta Air Lines kigiye kuvugurura imyenda yacyo nyuma y’uko abakozi batanze ikirego barega ubwivumbure bw’imyenda mishya y’umuhengeri, kandi abakozi ibihumbi n’ibihumbi b’indege n’abashinzwe abakiriya bahisemo kwambara imyenda yabo bwite bagiye ku kazi.
Mu mwaka n'igice ushize, Delta Air Lines ifite icyicaro i Atlanta yakoresheje miliyoni z'amadolari kugira ngo ishyire ahagaragara imyenda mishya y'ibara rya "Passport Plum" yakozwe na Zac Posen. Ariko kuva icyo gihe, abantu bakomeje kwinubira uduheri, uruhu rugira ingaruka mbi, n'ibindi bimenyetso. Urubanza ruvuga ko ibi bimenyetso biterwa n'imiti ikoreshwa mu gukora imyenda idapfa amazi, irinda iminkanyari n'irwanya ihumanya, irinda gutuza no kunanura ikirere.
Delta Air Lines ifite abakozi bo mu ndege bagera ku 25.000 n'abakozi 12.000 bashinzwe abakiriya ku kibuga cy'indege. Ekrem Dimbiloglu, umuyobozi w'imyenda ya gisirikare muri Delta Air Lines, yavuze ko umubare w'abakozi bahisemo kwambara imyenda yabo bwite y'umukara n'umweru aho kwambara imyenda ya gisirikare "wiyongereye ugera ku bihumbi."
Mu mpera z'Ugushyingo, Delta Air Lines yorohereje inzira yo kwemerera abakozi kwambara imyenda y'umukara n'umweru. Abakozi ntibagomba gutanga raporo ku bijyanye n'imvune zo ku kazi binyuze ku muyobozi w'ikigo cy'indege, ahubwo menyesha ikigo ko bashaka guhindura imyenda.
Dimbiloglu yagize ati: “Twizera ko imyenda y’akazi ari myiza, ariko biragaragara ko hari itsinda ry’abantu badafite umutekano. Ntibyemewe ko bamwe mu bakozi bambara imyenda yabo bwite y’umukara n’umweru, abandi bakozi bakambara imyenda y’akazi.”
Intego ya Delta ni uguhindura imyenda yayo bitarenze Ukuboza 2021, bizatwara amamiliyoni y'amadolari. Dimbiloglu yagize ati: “Iki si igikorwa gihendutse, ahubwo ni ugutegura abakozi.”
Muri iki gihe, Delta Air Lines yizeye guhindura imyenda y'umukara n'umweru ya bamwe mu bakozi ibaha indi myambaro. Ibi birimo kwemerera aba bakozi bashinzwe ingendo zo mu ndege kwambara imyenda ikozwe mu bikoresho bitandukanye, ubu yambarwa n'abakozi bashinzwe ku kibuga cy'indege gusa, cyangwa amashati y'ipamba yera. Isosiyete izakora kandi imyenda y'ibara ry'umukara ku bagore - ifite ibara rimwe n'iy'abagabo - nta miti ikoreshwa.
Impinduka rusange ntizireba abatwara imizigo muri Delta n'abandi bakozi bakora kuri kaburimbo. Dimbiloglu yavuze ko abo bakozi "bo hasi" nabo bafite imyenda mishya, ariko hamwe n'imyenda itandukanye n'ubudozi, "nta kibazo gikomeye gihari."
Abakozi ba Delta Air Lines batanze ibirego byinshi barega uruganda rukora imyenda ya Lands' End. Abarega basaba ko habaho imyitwarire y'abantu mu nzego z'ibanze bavuze ko imiti yongera imbaraga n'ibinyabutabire byateje ikibazo.
Abakozi bo mu ndege za Delta Air Lines n'abashinzwe abakiriya ntibitabiriye ishyirahamwe ry'abakozi, ariko ishyirahamwe ry'abakozi bo mu ndege ryashimangiye ikirego cyahuje ubwo ryatangizaga ubukangurambaga bwo gukoresha abakozi bo mu ndege za United Airlines. Iri shyirahamwe ryavuze mu Kuboza ko rizagerageza imyenda y'akazi.
Ishyirahamwe ry’abakozi ryavuze ko bamwe mu bakozi bo mu ndege bagizweho ingaruka n’iki kibazo “batakaje imishahara yabo kandi bakaba bafite amafaranga menshi yo kwivuza”.
Nubwo iyi kompanyi y’indege yamaze imyaka itatu ikora uruvange rushya rw’imyenda, rurimo gupima ubwivumbure bw’umubiri, guhindura mbere yo gutangira, no gukora indi myenda isanzwe irimo imyenda, haracyagaragara ibibazo byo kubabara uruhu n’ibindi bibazo.
Dimbiloglu yavuze ko Delta ubu ifite abaganga b'uruhu, abarwayi b'uruhu n'inzobere mu by'uburozi bihariye mu bijyanye n'imitako kugira ngo bafashe mu guhitamo no gupima imyenda.
Dimbiloglu yagize ati: “Delta Air Lines ikomeje kugira icyizere cyuzuye muri Lands' End, kandi kugeza ubu ni abafatanyabikorwa bacu beza.” Ariko yagize ati: “Tuzumva abakozi bacu.”
Yavuze ko iyi sosiyete izakora ubushakashatsi ku bakozi kandi ikagira inama z’amatsinda y’itsinda mu gihugu hose kugira ngo ibasabe ibitekerezo by’abakozi ku buryo bwo kuvugurura imiterere y’imyenda.
Ishyirahamwe ry’abakozi bo mu ndege “ryashimiye intambwe y’intambwe mu cyerekezo cyiza” ariko rivuga ko “hari amezi cumi n’umunani yatinze.” Ishyirahamwe kandi risaba gukuramo imyenda yateje ikibazo vuba bishoboka, kandi risaba ko abakozi bafite ibibazo by’ubuzima byasuzumwe na muganga batagomba kubwirwa, mu gihe bagumana imishahara n’ibindi bigenerwa.